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Spotlight on: Volunteering

Volunteering is at the heart of the Scottish CAB Service, with more than 2,000 people giving their invaluable time and experience each week to keep Scotland's bureaux running.  We rely on volunteers not only to deliver advice and information, but also to help manage each CAB (each is an independent charity) and provide support services such as administration, IT, marketing and promotion and fundraising activities.  

What about you - have you thought about volunteering in your local bureau?

News

  1. 27 Oct 2016

    Scotland’s Citizens Advice service gave 1 million pieces of advice last year, helping over 310,000 individuals – equivalent to over 1 in every 14 adults.

    The service also put a total of £120m into the pockets of Scottish citizens, though improving their financial health by helping them to access benefits entitlements and manage debt effectively. This helped some to avoid crisis situations like poverty, debt and homelessness.

  2. 28 Oct 2014

    The Citizens Advice Service in Scotland, which came into being at the outbreak of the Second World War, is being celebrated this week as the charity releases figures showing overall it dealt with more than one million issues for the second year in a row.  Since it was created three-quarters of a century ago, enquiries have changed significantly.  Bureaux have gone from helping people with evacuation and ration book queries to tackling problems with benefit issues, payday loans and rogue employers.  Nonetheless the service remains as valuable and important to communities as ever, and that is being recognised by top Holyrood politicians this week as they take to twitter to say thank you and #iamcitizen. 

  3. 26 Jun 2014

    Members of Angus Citizens Advice Bureaux social policy team recently visited the Scottish Parliament. Mairi Buchanan of the Angus and Tayside service reports:

Publications

  1. Citizens Advice Scotland has published the first ever impact report detailing the positive contribution the service makes to Scottish society.
    CAS communications

    Publication date: October 2016

    In our first report of this kind, we demonstrate the impact of the Scottish Citizens Advice service on the 310,000-plus clients who received help in 2015/16, as well as touching on the wider benefits of our work to the rest of society.

  2. Publication date: August 2012

    A leaflet explainig the role of a volunteer CAB adviser.

  3. Publication date: May 2012

    Leaflet with information about CAB volunteering aimed at older people who are looking for a fresh challenge.  

  4. Publication date: May 2012

    Leaflet with information about CAB volunteering aimed at young people who are looking to gain new skills to help with work, study and the rest of life too!

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