Around one in four of the issues brought to Scottish bureaux relate to debt. As well as working with clients in crisis debt situations, many Scottish bureaux undertake financial capability work, including delivering face to face Money Advice Sessions on behalf of the Money Advice Service. The Scottish CAB Service campaigns tirelessly for responsible lending and appropriate solutions for people whose debts have become unmanageable.
Find out more here about our money and debt work.
11 Feb 2015
Citizens Advice Scotland (CAS) has today welcomed steps by the Church of Scotland and others to set up credit unions as a low-interest alternative to payday loans and high street bank loans.
30 Mar 2017
The CFU’s Water Direct – Striking the Balance event last Friday brought together over 70 practitioners from frontline debt and money advice agencies, representatives from Local Authorities, and policy makers to review the application of Water Direct to date.
23 Feb 2017
Citizens Advice Scotland’s Consumer Futures Unit is holding a conference on Water Direct, a scheme used by local authorities to collect water and sewerage debt and current charges, on 24 March in central Edinburgh. The event is for practitioners in revenue collection and debt advice. It will provide delegates with an update on the roll-out of Water Direct across Scotland, what this could mean for local authorities and for those in debt for water and sewerage.
Publication date: October 2016
In our first report of this kind, we demonstrate the impact of the Scottish Citizens Advice service on the 310,000-plus clients who received help in 2015/16, as well as touching on the wider benefits of our work to the rest of society.
Publication date: March 2017
Citizens Advice Scotland welcomes the opportunity to submit evidence to inform the Committee’s consideration of the Bill. Scotland’s CAB Service sees the effects of child poverty on a daily basis, and the majority of advice provided by citizens advice bureaux in Scotland relates to issues related to maximising low incomes, particularly access to social security benefits and dealing with problem debt.
Publication date: December 2016
As a general improvement to diligences CAS would like to see a set of pre-action requirements introduced into the process for public sector creditors to show that all reasonable attempts have been made to come to an arrangement prior to taking recovery action, and to ensure that diligence is used as a last resort.
Publication date: September 2016
The basic cost of burial fees in Scotland (i.e. not including undertakers fees) is on average £1,363 in 2016. That’s a 7% increase since 2015.