Citizens advice bureaux help thousands of clients each year with employment problems. These clients are often low paid, relatively low skilled, are often unaware of their employment rights, and are vulnerable to poor and illegal employment practices.
The recession has created a situation in which these poor practices are more common: employees will put up with poor employers for fear of losing their job; workers will accept radical changes to their pay and hours rather than face a tough labour market; and employers will try to cut corners and slash costs in order to stay afloat.
13 Feb 2017
On Wednesday 8th February, Frank Mosson, manager of Bridgeton Citizens Advice Bureaux gave evidence to the Scottish Affairs Committee in Westminster on the proposed Glasgow Jobcentre closures.
1 Apr 2016
Today sees the launch of the new ‘National Living Wage’, which promises a pay rise for one million low paid workers in the UK. What is it? Should I be paid it? What can I do if I’m not? Find out in our quick guide to the new minimum wage.
1 Apr 2016
Author - Rob Gowans, CAS Policy Officer
Today’s introduction of the ‘National Living Wage’ is a welcome increase to the national minimum wage for some of Scotland’s lowest paid workers. However despite the name, it’s important that it’s not confused with the existing voluntary Living Wage which continues to have an important part to play in tackling in-work poverty and encouraging decent work.
Publication date: February 2017
Scotland’s CAB network provides a substantial amount of advice relating to problems at work. In 2015/16, citizens advice bureaux in Scotland advised clients on 48,530 new employment issues.
Examples of unfair employment practices that have affected CAB clients include unfair dismissal; not being paid for work carried out; being paid considerably below the National Minimum Wage; being denied sick pay or paid holiday; and instances of bullying and discrimination including racism, and women who were dismissed when they became pregnant.
Publication date: December 2016
The emergence of so-called new forms of employment relationships between
workers and employers has put a strain on existing employment protections. In
particular, the misuse of zero hours contracts has been a major concern for CAS over the past three years.
Publication date: May 2016
Citizens Advice Scotland is extremely concerned about the potential negative impact of the abolition of the ESA Work Related Activity component. The removal of support for the additional costs faced by disabled people through this component could have the effect of creating additional barriers to them gaining employment. The majority of people affected by the move are far from the labour market, with 73% of Scottish claimants in the ESA Work Related Activity Group having been in receipt of the benefit for more than two years, and in some cases will never be fit for work again.
Publication date: April 2016
The Citizens Advice Service is the most common external source of advice for employees who experience problems at work. In Scotland last year, clients brought over 50,625 new employment issues to their local CAB.