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Spotlight on: Energy

A third of people in Scotland struggle to afford their electricity and gas bills. We’re working hard to give them the advice they need to cut their costs and get a good deal. We’re also pushing politicians and energy companies to ensure the energy system works for people. 

If you have an energy problem you need help with, call the Citizens Advice Consumer Helpline on 08454 04 05 06 or email via our self-help website www.citizensadvice.org.uk.

This page has all the latest news about our work on energy.

News

  1. 13 Mar 2017

    The Consumer Futures Unit (CFU) of Citizens Advice Scotland (CAS) has responded to the news that SSE is to increase its electricity bills by 14.9% from the 28th of April.

  2. 8 Mar 2017

    The Consumer Futures Unit has welcomed the Scottish Government’s response today to the recommendations of the Fuel Poverty Strategic Working Group and Rural Fuel Poverty Task Force.

  3. 10 Feb 2017

    Citizens Advice Scotland (CAS) has responded to the news that Scottish Power is to increase its fuel bills.

Publications

  1. Consultation Response from Consumer Futures Unit

    Publication date: April 2017

    The Scottish Government's consultation on introducing local heat and energy efficiency strategies and the regulation of district heating presents an opportunity to further embed consumer principles in energy markets, and tackle fuel poverty. In this substantial response, the Consumer Futures Unit has presented unique evidence to inform the development of these strategies, and the content of regulation, to ensure the interests of consumers are at their heart. 

  2. Publication date: March 2017

  3. Publication date: March 2017

    The Consumer Futures Unit is publishing a series of briefing sheets that draw together evidence and recommendations on issues relevant to energy, post and water consumers in Scotland. This briefing gives an overview of consumer issues in relation to fuel poverty in Scotland. 

  4. Publication date: March 2017

    The Consumer Futures Unit is publishing a series of briefing sheets that draw together evidence and recommendations on issues relevant to energy, post and water consumers in Scotland.  This briefing gives an overview of recent energy price rises by major suppliers in Great Britain. 

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