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  1. Join CARF on Tuesday 25th July at 11am for a free webinar on Water Direct. Water Direct is a scheme applied by many local authorities across Scotland to collect water arrears and can cause significant financial detriment to vulnerable clients. The webinar is ideal if you want to increase your understanding of the scheme.

  2. 30 Mar 2017

    The CFU’s Water Direct – Striking the Balance event last Friday brought together over 70 practitioners from frontline debt and money advice agencies, representatives from Local Authorities, and policy makers to review the application of Water Direct to date.

  3. 23 Feb 2017

    Citizens Advice Scotland’s Consumer Futures Unit is holding a conference on Water Direct, a scheme used by local authorities to collect water and sewerage debt and current charges, on 24 March in central Edinburgh. The event is for practitioners in revenue collection and debt advice. It will provide delegates with an update on the roll-out of Water Direct across Scotland, what this could mean for local authorities and for those in debt for water and sewerage.

  4. 10 Feb 2017

    Citizens Advice Scotland has welcomed the publication of the Scottish Government’s Child Poverty Bill, but has called on the government to set specific and achievable targets.

  5. 23 Jan 2017

    Worried about your finances? Know your debts are piling up but not sure where to start? You don’t have to tackle them alone: the Citizens Advice service can help.

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  6. 28 Nov 2016

    Gable Insurance AG has gone into liquidation meaning all policies will be invalid from 16th December 2016. It is estimated there are 12,000 motor insurance policies that will be cancelled and consumers must take action to avoid breaking the law.

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  7. 27 Oct 2016

    Scotland’s Citizens Advice service gave 1 million pieces of advice last year, helping over 310,000 individuals – equivalent to over 1 in every 14 adults.

    The service also put a total of £120m into the pockets of Scottish citizens, though improving their financial health by helping them to access benefits entitlements and manage debt effectively. This helped some to avoid crisis situations like poverty, debt and homelessness.

  8. 24 Oct 2016

    The Scottish Rural Fuel Poverty Task Force has today published its final report, making recommendations to Government and other bodies for actions to address fuel poverty in rural Scotland.

  9. 15 Sep 2016

    Families across Scotland are still being hit with rising funeral costs, according to a new report published by Citizens Advice Scotland. 

  10. 31 Aug 2016

    People on lower incomes pay more than average costs for basic goods and services, according to new research published today by Citizens Advice Scotland.

  11. 13 Jul 2016

    On the day Britain welcomes its new Prime Minister, Citizens Advice Scotland has published new evidence exposing the levels of poverty and destitution in Scotland.

  12. 1 Apr 2016

    Author - Rob Gowans, CAS Policy Officer

    Today’s introduction of the ‘National Living Wage’ is a welcome increase to the national minimum wage for some of Scotland’s lowest paid workers. However despite the name, it’s important that it’s not confused with the existing voluntary Living Wage which continues to have an important part to play in tackling in-work poverty and encouraging decent work.

  13. 1 Apr 2016

    Today sees the launch of the new ‘National Living Wage’, which promises a pay rise for one million low paid workers in the UK. What is it? Should I be paid it? What can I do if I’m not? Find out in our quick guide to the new minimum wage.

  14. 3 Feb 2016

    A new report on funeral poverty by CAS has found funeral director and local authority costs should be more consistent and bereavement support more widely available.

  15. 14 Dec 2015

    Citizens Advice Scotland has responded to the report by the Commission on Local Taxation, which has recommended an end to the Council Tax and its replacement by a fairer system.

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  16. 17 Jul 2015

    Citizens Advice Scotland has commented on the resignation of Martin Wheatley as head of the Financial Conduct Authority (FCA).

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  17. 25 Jun 2015

    Citizens Advice Scotland has welcomed a report by the Financial Conduct Authority that exposes the poor advice given by many fee-charging debt managers. 

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  18. 14 Apr 2015

    Citizens Advice Scotland has welcomed the fine imposed on Clydesdale Bank by the FCA, for the bank's poor record on Payment Protection Insurance.

    CAS spokesman Keith Dryburgh says:

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  19. 10 Mar 2015

    Citizens Advice Scotland has responded to today’s report by the Financial Conduct Authority, which shows that many Payday Lenders are failing to meet industry requirements on fair treatment of customers.

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  20. 24 Feb 2015

    The Competition and Markets Authority (CMA) has said today that payday lenders must improve the clarity of their products and actively help borrowers compare them with other lenders.

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