Public

The most recent figures from the Scottish Government show that in-work poverty is rising. The majority of working age adults in poverty (52%) are now from working households and it is not the case that work by itself is a route out of poverty. Citizens advice bureaux in Scotland are reporting a growing number of cases where clients are in work, but are struggling to pay for essentials. Citizens Advice Scotland’s ongoing ‘Working at the Edge’ series of publications examines the growing problems caused by in-work poverty through the stories of the thousands of clients advised by citizens advice bureaux in Scotland, and makes recommendations for change.

The Citizens Advice Service welcomes the opportunity to respond to the consultation on Ofgem’s proposed drafting for the Confidence Code to reflect January 2015 policy changes.

As the statutory representative for consumers of postal services across Scotland, England and Wales, The Citizens Advice Service responds to Royal Mail’s consultation document on the introduction of New International Large Letters format.

As the statutory representative for consumers of postal services across Scotland, England, and Wales the Citizens Advice Service and the Consumer Council for Northern Ireland are pleased to respond to Ofcom’s consultation on Royal Mail Access Pricing and its specific aims to amend the regulatory framework relating to the Universal Service Provider Access (USPA) Condition.

As the statutory representative for consumers of postal services across Scotland, England and Wales, the Citizens Advice Service are pleased to respond to offer comments on the postal elements of Ofcom’s Draft Annual Plan 2015/16.