Citizens Advice Scotland, the Extra Help Unit and our 59 member bureaux together form Scotland’s largest independent advice network.
In 2023-24 the Citizens Advice Service network helped nearly 192,000 clients in Scotland and dealt with over 680,000 advice issues. With support from the network clients gained over £158 million.
Advice provided by our service is free, independent, confidential, impartial and available to everyone.
We look at the problems people bring to our advice services and campaign for change where it’s needed most.
We work for a fairer Scotland where people are empowered and their rights respected.
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