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Citizens Advice Scotland gathers information from Citizens Advice Bureaux and our online advice website.

Citizens Advice Scotland delivers free, independent, confidential advice and support for patients of the NHS in Scotland through the Patient Advice and Support Service (PASS). 

This submission addresses issues of low pay and employment practices.

Citizens Advice Scotland welcomes the opportunity to respond to this consultation. Above all, we want to ensure that a market framework improves outcomes for heat network consumers. We have been calling for heat network consumers to have access to the same rights and services afforded to customers of the regulated energy market for several years.

CAS welcomes the opportunity to respond to this consultation.

We want to ensure that the Heat Networks (Scotland) Bill delivers the best possible outcomes for heat network consumers, and gives parity with the rights and services afforded to consumers of the regulated energy market. Unfortunately we are aware of instances where heat network consumers have been disadvantaged due to the current unregulated nature of heat networks and are keen that this Bill works towards improving this as much as possible.

In this report the Financial Health team explores the current state of play in council debt collection across council tax, rent and water debt and presents a charter for change. 

This report looks at whether there is detriment in the PTD market.