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Publication date:February 2012
In January 2012 CAS coordinated a national campaign event called Big Energy Week. The aim was to encourage Scottish consumers to check their energy tariffs and their entitlement to free insulation and assistance with their energy bills.
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the impact of the IB/ESA migration on Scotland's people, communites, and servicesPublication date:February 2012
A report into the effect of the migration from Incapacity Benefit to Employment Support Allowance on Scotland's claimants
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Publication date:February 2012
A briefing to Scottish MPs for the Westminster Hall Debate on the ESA Work Capability Assessment, 1st February 2011.
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Publication date:February 2012
Submission from Citizens Advice Scotland to the UK Government Insolvency Service consultation on Bank Accounts for Bankrupts.
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Publication date:February 2012
The key priority areas for citizens advice bureau clients primarily relate to the work of the OFT in the consumer credit and financial products markets. This response outlines the areas of work which we would like to see the OFT continue as priorities, and highlights areas of concern for further consideration by the OFT.
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Publication date:January 2012
A briefing to Scottish MPs on the seven amendments to the Welfare Reform Bill brought forward and passed by the House of Lords prior to the Westminster debate on the 1st February 2012. The briefing looks at the negative impact of the bill on the people, society and economy of Scotland, and discusses ways in which the proposed amendments would decrease these impacts.
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Publication date:December 2011
In response to Members' Debate in the Scottish Parliament on 16 December 2010.
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Problems with delivery of online purchases to consumers in remote and rural ScotlandPublication date:December 2011
This evidence report explores the experiences of consumers in rural and remote areas of Scotland, who are often refused delivery or charged more than people in urban areas when ordering goods online.
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Publication date:December 2011
Advice in Scotland 2010/11 is Citizens Advice Scotland’s state of the nation report on the problems that people are experiencing across the country.
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Publication date:December 2011
Citizens advice bureaux advised on 25,769 new legal issues in 2010/11; an increase of 7% on the previous year. Additionally, bureaux reported a significant increase in the assistance they are providing in benefit appeals, helping clients to complete over 12,000 welfare tribunal documents, and representing clients at 3,312 welfare tribunals(an annual increase of 58%). CAS welcomes the opportunity to respond to this consultation on the creation of a Scottish Civil Justice Council.
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Publication date:November 2011
This the fourth in our series of briefing sheets based on the report Being Young Being Heard, and focuses on specific issues that young people are facing in regards to employment - particularly in the current economic climate.
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Publication date:October 2011
Submission from Citizens Advice Scotland to the Finance Committee scrutiny of the Scottish Government’s Spending Review 2011 and Draft Budget 2012-13
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Publication date:October 2011
Submission from Citizens Advice Scotland to the Infrastructure & Capital Investment Committee: Scrutiny of the Scottish Government’s Spending Review 2011 and Draft Budget 2012-13
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Publication date:October 2011
Submission from Citizens Advice Scotland to the Local Government and Regeneration Committee Scrutiny of the Scottish Government’s Spending Review 2011 and Draft Budget 2012-13
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Publication date:October 2011
Crisis Loans and Community Care Grants are to be devolved to Scotland. This response to the consultation advised Scottish Government how successor arrangements might operate in Scotland.
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Publication date:October 2011
Submission from Citizens Advice Scotland to the Justice Committee: Scrutiny of the Scottish Government's Spending Review 2011 and Draft Budget 2012-13
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Publication date:October 2011
CAS's submission to the Scottish Parliament Health & Sport Committee, which will be scrutinising the UK Welfare Reform Bill Legislative Consent Motion, gives detail on the impact of aspects of the bill to Scotland’s people, services and economy. In addition it sets out our arguments for the establishment of a Scottish Parliament Welfare and Benefits Committee and our position on the LCM.
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Publication date:October 2011
CAS has prepared a briefing on the impact of the welfare reform bill on Scotland’s people, services, and devolved areas and called for the Scottish Parliament to set up a Welfare Reform Bill Committee.
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Publication date:October 2011
Part of our series of briefing sheets based on the report Being Young Being Heard, this sheet focuses on the problems young people face with benefits.
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Stressed About Debt? High costs of energy, food and fuel mean that many people are finding it impossible to keep up, worrying about debt or falling behind on bills. The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways.