CAS briefing for the Work Capability Assessment debate

Employment and Support Allowance (ESA) is one of the most significant issues that clients seek advice upon at citizens advice bureaux in Scotland. In 2010/11, CAB in Scotland helped clients with almost 20,000 new ESA issues – a 33% increase on the previous year. These issues are causing stress and confusion for clients and are putting huge pressure on advisers to help all those requiring advice.