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Citizens Advice Bureaux

Citizens Advice Bureaux are local, independent charities that provide free and confidential advice and information whoever you are and whatever your problem.

Bureau governance

Every Citizens Advice Bureau is at the heart of its local community, and this is reflected in the way it is managed.

Giving the right advice

There are three ways that Citizens Advice Scotland helps bureaux provide their clients with a professional service, every time.

Citizens Advice Scotland Annual Report 2009/10

CAS's annual report 2009/10. Further copies and the full financial expenditure report are available on request.

Our history

A brief history of the citizens advice bureaux and CAS. 

Contact CAS

Citizens Advice Scotland has offices in Edinburgh and Glasgow. Our main office is in Edinburgh.

CAS Corporate Plan 2011 - 2014

Document setting out the direction of the Citizens Advice Scotland service until 2014. 

Our services to bureaux

When funders agree to support a local Citizens Advice Bureau, they're helping local communities access a wealth of services and resources delivered through Citizens Advice Scotland.

Relative Value

All across Scotland, thousands of people care for children, because their natural parents are unable to do so. These are often grandparents, aunts and uncles but can also be family friends. People who look after children in these kinds of circumstances are often known as 'kinship carers'.

This research is looks at the experiences of a sample of 368 kinship carers who called the Kinship Care Helpline or visited a bureau for advice between January and December 2009.

Being Young Being Heard

Citizens Advice Scotland’s report Being Young Being Heard outlines the impact of the recession on young people in Scotland in their own words.

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