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Why bureaux need help with administration

Each Citizens Advice Bureau has administration processes in place to keep running smoothly and there are often opportunities for volunteers to contribute to them.

You might become a volunteer adviser or administrator, or get involved in social policy, fundraising, IT, communications and social media, and more. 

This section of the website aims to answer common questions about the CAB Service in Scotland - not common enquiries brought to citizens advice bureaux. 

CAS doesn’t provide advice and information to people in need of assistance you can get advice online or contact your local CAB. 

AdviserNet is a comprehensive generalist advice resource that fully takes into account the many differences between law and practice across the different parts of the UK. Jointly created by Citizens Advice (England and Wales) and Citizens Advice Scotland, this comprehensive and up-to-date information system - used by every CAB adviser in the UK - is also available to other organisations via a subscription service.

Citizens Advice Bureaux are a lifeline for many in their local community - but it's not just the people that get advice that gain from their work.