Public

The UK Government has consulted on their proposals to simplify consumer protection legislation.  The new Consumer Bill of Rights aims to harmonise European legislation into our own consumer protection laws, as well as simplifying many disparate pieces of current UK legislation.  Here, CAS gives its response to the proposals.

The response of the Scottish Association of Citizens Advice Bureaux to the consultation on changes required as a result of the introduction of Universal Credit and Personal Independence Payment. 

CAS welcomes the opportunity to respond to the second Independent Review of the Work Capability Assessment (WCA). Since its inception in the autumn of 2008, ESA has become the most common issue brought to bureaux by clients.

 CAS' response to the Scottish Parliament in relation to the draft Scottish Budget 2013-14.

Case evidence from citizens advice bureaux across Scotland illustrates the difficulties people in Scotland are facing as changes to welfare take effect. 

A leaflet explainig the role of a volunteer CAB adviser.

Case evidence from citizens advice bureaux show that many clients have been asked to pay premiums by letting agents. These charges can have a significant impact on the individual’s finances and can put their tenancy at risk.

Citizens Advice Scotland (CAS) welcomes the establishment of a Scottish Civil Justice Council (SCJC) as a body ensuring the effective operation of the civil justice system. 

Perth CAB is campaigning to increase young people's knowledge of employment rights and to let them know where to access advice.