Publications

Citizens Advice Scotland welcomes the opportunity to respond to the Scottish Government’s consultation on post school education and skills reform.

Citizen’s Advice Scotland welcomes this opportunity to present our evidence of the Adult Disability Payment (ADP) experience: in particular to shine a light on the impact of ADP on seldom heard
groups. As Scotland’s largest independent advice network and third largest source of ADP application support, our insight is significant and unique.

CAS recently responded to the Right to Palliative Care (Scotland) Bill proposed by Miles Briggs. 

Citizens Advice Scotland has responded to Ofgem's Call for Input on affordability and debt. The key points are:

• CAS supports a write-off of energy debt and the implementation of a social tariff
• Our data shows the scale and harm of energy debt is getting worse.
• The average energy debt clients present to the CAB network is around £2300. For clients in rural areas, it is around £3000.
• CAS recommends that Ofgem looks at how other regulators help customers in debt. 

You can download and read the full response below. 

Citizens Advice Scotland has responded to the Scottish Government’s Heat in Buildings consultation. 

The Scottish Parliament will consider the general principles of the Regulation of Legal Services (Scotland) Bill on 22 February 2024. This is an important Bill which seeks to reform the regulation of legal services in Scotland to promote “competition, innovation and the public and consumer interest” in the Scottish legal sector. This briefing outlines the views of Citizens Advice Scotland (CAS) on the implications of the Bill for consumers of legal services and reflects on recommendations in the stage 1 report.

CAS has responded to the Scottish Government's consultation on making certain criminal justice measures in the CRR Act 2022 permanent and on modernising criminal justice procedures through digital processes.