Response to Ofgem on affordability and debt

Citizens Advice Scotland has responded to Ofgem's Call for Input on affordability and debt. The key points are:

• CAS supports a write-off of energy debt and the implementation of a social tariff
• Our data shows the scale and harm of energy debt is getting worse.
• The average energy debt clients present to the CAB network is around £2300. For clients in rural areas, it is around £3000.
• CAS recommends that Ofgem looks at how other regulators help customers in debt. 

You can download and read the full response below.