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CAS response to the BIS consultation on the supply of goods, services and digital contentPublication date:October 2012The UK Government has consulted on their proposals to simplify consumer protection legislation. The new Consumer Bill of Rights aims to harmonise European legislation into our own consumer protection laws, as well as simplifying many disparate pieces of current UK legislation. Here, CAS gives its response to the proposals.
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Consultation on changes required as a result of the introduction of Universal Credit and Personal Independence PaymentPublication date:October 2012The response of the Scottish Association of Citizens Advice Bureaux to the consultation on changes required as a result of the introduction of Universal Credit and Personal Independence Payment.
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Case evidence and statistics from the Scottish CAB ServicePublication date:October 2012This report provides a snapshot of the issues that are affecting consumers in Scotland, examining both national and local trends in consumer issues. This is based on data provided by the majority of citizens advice bureaux in Scotland and data from the Citizens Advice Consumer Helpline. We will aim to publish Consumer Snapshot on a regular basis to provide an up-to-date overview of the issues facing consumers in Scotland.
This report covers the first two quarters of the financial year 2012/13 from April-September 2012.
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Publication date:September 2012This report is the concluding publication of Perth CAB's campaign which sought to research the issues young people face in the workplace, and find out how much they felt they knew about their employment rights.
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Response from Citizens Advice ScotlandPublication date:September 2012CAS welcomes the opportunity to respond to the second Independent Review of the Work Capability Assessment (WCA). Since its inception in the autumn of 2008, ESA has become the most common issue brought to bureaux by clients.
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Publication date:September 2012Case evidence from citizens advice bureaux across Scotland illustrates the difficulties people in Scotland are facing as changes to welfare take effect.
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Publication date:August 2012A leaflet explainig the role of a volunteer CAB adviser.
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Publication date:August 2012Citizens Advice Scotland (CAS) welcomes the establishment of a Scottish Civil Justice Council (SCJC) as a body ensuring the effective operation of the civil justice system.
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Publication date:August 2012CAS' response to the Scottish Parliament in relation to the draft Scottish Budget 2013-14.
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Publication date:August 2012Perth CAB is campaigning to increase young people's knowledge of employment rights and to let them know where to access advice.
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Graduate employment issues in ScotlandPublication date:July 2012Degrees of Insecurity is based on a CAS survey of nearly 1000 recent Scottish graduates, and reveals that unemployment, low income jobs and skills displacement are issues for many of them. The report looks at background issues affecting employability and makes several recommendations on how better to support students and graduates with the transition into work.
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In the lead up to Armed Forces Day on Saturday 30th June, Citizens Advice Scotland (CAS) published a report on the advice needs of veterans after they have left the Services.Publication date:June 2012While the majority of those who serve make a successful transition to civilian life, a significant minority experience challenging problems. While these problems do not differ considerably from those of the average person, it is the complexity and severity of these problems that are markedly different.
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Publication date:June 2012A briefing prepared by Citizens Advice Scotland for a Westminster Hall Debate led by Eilidh Whiteford MP.
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The CAS consultation response the the Scottish Government's proposals for a new tribunal system for ScotlandPublication date:June 2012Citizens Advice Scotland (CAS) are broadly supportive of reform to the Scottish Tribunal System which incorporates and builds on the positive features of an accessible, independent, user-focused system.
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A proposal for a Regulation from the European CommissionPublication date:May 2012Citizens Advice Scotland welcomes the opportunity to respond to this consultation. Our response does not address every question contained in the consultation document. Rather it focuses on the aspects regarding consumer protection and whether the proposed Common European Sales Law would achieve its stated purpose with regard to consumer choice.
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Personal experiences of the welfare changes introduced in April 2012Publication date:May 2012This briefing details case studies of CAB clients that are experiencing problems due to welfare changes that came into force just six weeks ago on 6 April 2012, including changes to Working and Child Tax Credits and Contribution based Employment Support Allowance being time limited to 12 months.
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Publication date:May 2012This briefing for MSPs outlines the importance of ensuring that the Scottish Government’s Welfare Reform (Further Provision) (Scotland) Bill provides the citizens of Scotland with access to passported benefits when current benefits are effectively abolished and replaced in 2013 by the new Universal Credit.
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CAS response to the consultation on reforming Bankruptcy law in Scotland.Publication date:May 2012The Citizens Advice Service is a key component of the debt advice landscape in Scotland, providing access to debt solutions for thousands of clients every year. Bureau advisers provide the frontline advice that enables the debt relief system to work for debtors and creditors alike.
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Publication date:May 2012Case evidence from citizens advice bureaux show that many clients have been asked to pay premiums by letting agents. These charges can have a significant impact on the individual’s finances and can put their tenancy at risk.
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Publication date:May 2012A submission from Citizens Advice Scotland (CAS) in regards to the Scottish Government’s Welfare Reform (Further Provision) (Scotland) Bill using the ten questions posed by the Committee.
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Stressed About Debt? High costs of energy, food and fuel mean that many people are finding it impossible to keep up, worrying about debt or falling behind on bills. The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways.