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Publication date:December 20052004/05 has been another very busy year for Citizens Advice Scotland and one in which I believe we have made further important steps in enhancing the wider CAB service in Scotland.
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A guide to your citizens advice bureauPublication date:November 2005 -
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Briefing paper 12Publication date:July 2005With 81,984 enquiries about consumer-related issues brought to Scotland’s bureaux in 2003/2004, consumer scams are an issue clients and advisers are all too familiar with. Clients have been targeted with a number of sophisticated techniques, via post, email and telephone. The kinds of scams brought to bureaux range from the promise of prizes for the cost of a small claim fee, to the targeting of small business with fake information which demands fees for registration under the Data Protection Act.
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Briefing paper 13Publication date:July 2005The Citizens Advice Bureau (CAB) service in Scotland offers assistance across the whole range of issues which affect clients. This puts us in a unique position to comment on the interaction between policy initiatives originating from the Westminster Government and those which come from the Scottish Executive. One such area is the interface between Westminster’s policy on overpaid tax credits and the Scottish Executive’s policy on helping people with debt problems.
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Publication date:May 2005Leaflet on how older volunteers can make a difference by volunteering with a citizens advice bureau.
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Briefing paper 11Publication date:July 2004 -
Publication date:February 2004Evidence report from 2004 about the debt crisis facing Scottish CAB debt clients
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The debt crisis facing Scottish CAB clientsPublication date:January 2004Citizens Advice Scotland’s latest report, On the cards, is based on a detailed survey of debt clients from representative Citizens Advice Bureaux (CABx) across the country, in both rural and urban areas.
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Stressed About Debt? High costs of energy, food and fuel mean that many people are finding it impossible to keep up, worrying about debt or falling behind on bills. The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways.