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Publication date:June 2011Response to OFCOM's consultation on tackling unexpectedly high bills or 'bill shock' in telecommunications . Views sought on why these occur, the impact of these bills, and preventative measures.
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Publication date:June 2011The CAS welfare reform briefing has been sent to all Scottish MPs before the 3rd reading of the Welfare Reform Bill in the House of Commons. The focus of the briefing looks at the major issues affecting our clients in the bill and impact on devolved legislation in Scotland.
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Publication date:June 2011Citizens Advice Bureau evidence on the consumer problems caused or exacerbated by the recession
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Publication date:June 2011Briefing outlining the social policy issues that have been reported by citizens advice bureaux from January to March 2011.
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Publication date:April 2011This briefing looks at problems with mobile phone, landline, and internet services including unclear terms and conditions, hidden costs, and mis-selling.
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Publication date:April 2011Response from Citizens Advice Scotland (CAS) to the Work and Pensions Committee.
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Publication date:March 2011This report is a detailed look at the relationship issues that clients bring to the Scottish CAB Service.
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Publication date:March 2011This report is a detailed look at the housing issues that clients bring to the Scottish CAB Service.
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Publication date:March 2011This report is a detailed look at the benefits issues that clients bring to the Scottish CAB Service
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Publication date:March 2011A report about how people affected by the recession are being targeted by firms offering to help them find a loan.
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Publication date:March 2011This report is a detailed look at the employment issues that clients bring to the Scottish CAB Service.
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Publication date:February 2011Joint response from Citizens Advice and Citizens Advice Scotland to the The Office of Fair Trading (OFT) and the Local Better Regulation Office (LBRO) consultation on the operation of the Department for Business, Innovation and Skill (BIS) Civil Sanctions Pilot.
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Publication date:February 2011Citizens Advice Scotland is a member of SCoWR, the Scottish Campaign on Welfare Reform. This is the SCoWR response to the Disabilty Living Allowance reform consultation.
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Publication date:February 2011Citizens Advice Scotland’s briefing for the Westminster Hall debate taking place on Tuesday the 8th of February on the effects of housing benefit changes on Scotland.
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Publication date:February 2011Citizens Advice Scotland's response to the DWP consultation response on the reform of Disability Living Allowance (DLA).
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Publication date:February 2011Citizens Advice Scotland’s report Being Young Being Heard outlines the impact of the recession on young people in Scotland in their own words.
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Publication date:February 2011The briefing which accompanies Citizens Advice Scotland’s report, Being Young Being Heard.
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Publication date:January 2011This briefing was issued to Scottish MPs on the 18th of January 2011 to inform the debate in Westminster Hall on basic bank accounts in Scotland.
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Publication date:January 2011Document setting out the direction of the Citizens Advice Scotland service until 2014.
Stressed About Debt? High costs of energy, food and fuel mean that many people are finding it impossible to keep up, worrying about debt or falling behind on bills. The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways.