Publications

Information about  and how to order our public facing leaflets, booklets and poster providing information about advice on offer fromCitizens Advice Bureaux.

Research report which looks at the continuing effects of unfair and disproportionate overdraft charges on vulnerable and low income clients.

The recession has left Scots more exposed than ever to disproportionate and unfair overdraft charges from their banks. For our clients they are unfair – they are disproportionate to the level of infringement, they penalise low income customers for being poor, and trap many in a cycle of debt for an overdraft that can be as little as a penny.

A consultation on the pilot operation of civil sanction powers for consumer law enforcement.

A report on how problems with Employment and Support Allowance (ESA) are affecting CAB clients. Many people with serious health problems are being found fit for work.

Scottish Campaign on Welfare Reform: Manifesto for Change.

Response from CAS on the Independent Budget Review.

This briefing highlights some of the social policy successes achieved by the CAB Service in Scotland from January 2009 to February 2010.

Briefing on debt management companies based on evidence from CAB clients.

Joint response from CAS and Citizens Advice (England and Wales) to the BIS consultation on 'The Role and Powers of the Consumer Advocate'.