Public

This submission addresses issues of low pay and employment practices.

Citizens Advice Scotland welcomes the opportunity to respond to this consultation. Above all, we want to ensure that a market framework improves outcomes for heat network consumers. We have been calling for heat network consumers to have access to the same rights and services afforded to customers of the regulated energy market for several years.

CAS welcomes the opportunity to respond to this consultation.

We want to ensure that the Heat Networks (Scotland) Bill delivers the best possible outcomes for heat network consumers, and gives parity with the rights and services afforded to consumers of the regulated energy market. Unfortunately we are aware of instances where heat network consumers have been disadvantaged due to the current unregulated nature of heat networks and are keen that this Bill works towards improving this as much as possible.

In this report the Financial Health team explores the current state of play in council debt collection across council tax, rent and water debt and presents a charter for change. 

This report looks at whether there is detriment in the PTD market.

Technical details:
• The survey was designed by Mark Diffley Consultancy and Research Ltd
• Results are based on a survey of 1,050 respondents conducted using the ScotPulse online panel.
• Wave 1 fieldwork was conducted between 24th and 27th March 2020 and received 1040 responses,
• Wave 2 fieldwork was conducted between 9th and 12th April 2020 and received 1048 responses,
• Wave 3 fieldwork was conducted between 7th and 18th May 2020 and received 997 responses,
• Results are weighted to the Scottish population by gender and age.

This insight report presents the results of research undertaken by Social Market Research during January-March 2020 on the accessibility of the Post Office network and internet and telecoms market for older and disabled people in Scotland, with analysis and recommendations based on the research findings.

CAS welcomes the opportunity to feed into the work of the Scottish Government's Advisory Group on Economic Recovery. Central to our view of how to stimulate economic growth post-COVID-19 is the principle of protecting household incomes and helping with the cost of living.