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CAS response to Consultation on Disability Assistance in Scotland

Citizens Advice Scotland (CAS) supports the Scottish Government's ‘safe and secure transition’ approach, but would like to see commitments to a number of short and long-term improvements to Disability Assistance, once it replaces PIP, Attendance Allowance and DLA.

Scams Awareness 2019 - Resources

We have produced a range of campaign tools for the Citizens Advice Bureaux network in Scotland, Trading Standards Scotland, local Trading Standards offices and other organisations to support you in taking part in Scams Awareness campaign. 

The resources are available to download below. 

Scams Awareness 2019

The Scams Awareness 2019 campaign took place in June 2019.

Information on the campaign is below, along with the national campaign evaluation. 

CAS submission to Infrastructure Commission for Scotland

The Scottish Government has established the Infrastructure Commission for Scotland to provide independent, informed advice on the creation of a 30-year infrastructure strategy to meet the country’s future economic growth and societal needs. To support this, the Commission issued a call for evidence

CAS submission to UN on digital technologies in social protection systems

The United Nations Special Rapporteur on extreme poverty and human rights, Philip Alston, is preparing a thematic report to the UN General Assembly on the human rights impacts, especially on those living in poverty, of the introduction of digital technologies in the implementation of national social protection systems. CAS has responded to the call for submissions on this theme. 

Voices from the Frontline: online barriers to maintaining Universal Credit claims

Our series of briefings, 'Voices from the Frontline', demonstrates the impact of changes to the UK social security system on people in Scotland. This latest briefing considers the barriers to maintaining Universal Credit claims online.

CAS responds to the Competition and Markets Authority's Funeral Market Statement of Issues consultation

CAS has responded to the Competition and Markets Authority's Funeral Market Statement of Issues consultation.

CAS responds to Housing Beyond 2021 consultation

Citizens Advice Scotland (CAS) welcomes the opportunity to contribute to this important discussion on the future of housing in Scotland. In 2017/2018, Scottish Citizens Advice Bureaux (CAB) advised clients on 46,777 housing issues, making housing the fourth largest area of advice provided by the network. This response is shaped by our evidence on the many and varied housing issues that CAB clients face, as well as by our Consumer Futures statutory responsibilities. 

CAS responds to consultation on Protected Trust Deeds

Citizens Advice Scotland has responded to a consultation on the use of Protected Trust Deeds (PTDs)

CAS responds to consultation on local connection and intentionality (homelessness)

CAS welcomes the opportunity to respond to the Scottish Government’s consultation on local connection and intentionality. In 2017/2018, CAB advised on 9,700 issues relating to homelessness. 2,189 of these issues were related to homeless assessments, processes and procedures, including the local connection and intentionality rules.

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