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Publications

  1. CAS Corporate Plan 2011 - 2014

    Publication date:
    January 2011

    Document setting out the direction of the Citizens Advice Scotland service until 2014. 

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  2.

    Citizens Advice Scotland Annual Report 2009/10

    Publication date:
    October 2010

    CAS's annual report 2009/10. Further copies and the full financial expenditure report are available on request.

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  3.

    Leaflets and Posters

    Publication date:
    July 2010

    Information about  and how to order our public facing leaflets, booklets and poster providing information about advice on offer fromCitizens Advice Bureaux.

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  4.

    Volunteer adviser

    Publication date:
    April 2010

    Volunteer and make a difference. Give advice in your local CAB

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    Spotlight:
    Volunteering
  5.

    CAS Annual Accounts 2009/10

    Publication date:
    March 2010

    CAS financial statements for the year ended 31st March 2010.

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  6.

    Citizens Advice Scotland Annual Report 2008/09

    Publication date:
    January 2010
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  7.

    Citizens Advice Scotland Annual Report 2007/08

    Publication date:
    December 2008

    What a year it’s been, for all of us. We’ve seen some big changes in Scottish Government, nationally and locally, and the emergence of the economic conditions that we now know as the Credit Crunch.

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  8.

    Corporate Plan 2008 - 2011

    Publication date:
    January 2008

    The impressive results from last year's MORI survey show that the Scottish public, and other organisations, trust the CAB service to deliver accurately the advice they need, and they respect the values that underpin our work. This gives us the confidence to address the challenges ahead, as outlined in this plan, secure in the knowledge that the service has a strong record in evolving successfully, while holding firm to our core values.

    The CAB service exists to meet the needs of our varied groups of clients, needs which are not only growing, but getting more complex. And we know that there is unmet need for advice, so improving access to the service is something we have to address.

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  9.

    Citizens Advice Scotland Annual Report 2006/07

    Publication date:
    December 2007

    This has, undeniably, been a very testing year for Citizens Advice Scotland. In 2006/07, CAS was subjected to a ‘zero-based review’ by the government against a background of an exceptionally tight public expenditure round. This review concluded that we offer good value for money.

    Nevertheless we have had to absorb a 10% cut in core funding in the current year and we are facing a standstill budget for the next 4 years. In real terms this represents a 23% cut in our core grant.

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  10.

    Citizens Advice Scotland Annual Report 2005/06

    Publication date:
    December 2006
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  11.

    Volunteering - make a difference, feel the difference

    Publication date:
    April 2006

    Leaflet about how you can make a difference by volunteering with a citizens advice bureau

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    Spotlight:
    Volunteering
  12.

    Students - make a difference, feel the difference

    Publication date:
    April 2006

    Leaflet on how students can get involved with volunteering at a citizens advice bureau.

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    Spotlight:
    Volunteering
  13.

    Fundraising - make a difference, feel the difference

    Publication date:
    April 2006

    Leaflet about becoming a fundraiser for a citizens advice bureau. 

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    Spotlight:
    Volunteering
  14.

    Citizens Advice Scotland Annual Report 2004/05

    Publication date:
    December 2005

    2004/05 has been another very busy year for Citizens Advice Scotland and one in which I believe we have made further important steps in enhancing the wider CAB service in Scotland.

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  15.

    Older volunteers - make a difference, feel the difference

    Publication date:
    May 2005

    Leaflet on how older volunteers can make a difference by volunteering with a citizens advice bureau. 

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    Spotlight:
    Older people, Volunteering

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