The impressive results from last year's MORI survey show that the Scottish public, and other organisations, trust the CAB service to deliver accurately the advice they need, and they respect the values that underpin our work. This gives us the confidence to address the challenges ahead, as outlined in this plan, secure in the knowledge that the service has a strong record in evolving successfully, while holding firm to our core values.
The CAB service exists to meet the needs of our varied groups of clients, needs which are not only growing, but getting more complex. And we know that there is unmet need for advice, so improving access to the service is something we have to address.
Publication date:
January 2008
Publication type:
Corporate