Energy Adviser - Musselburgh and District Citizens Advice Bureau

Citizens Advice Musselburgh have secured 2 years funding to provide a specialist and holistic advice service on Energy issues. We will deliver holistic advice and practical support to people most at risk of fuel poverty to make savings on energy bills and improve finances to make their homes warm and healthy.

This is an exciting opportunity to make a real difference to people whose health may be at risk due to cold homes and low incomes. The Energy Adviser will deliver energy, benefit and financial capability advice to individuals by phone and within client’s own homes throughout East Lothian to help them be more financially confident and secure, access energy saving measures and increase their incomes.

The suitable candidate will be required to undertake a level 3 in Energy Awareness training and the Citizens Advice adviser learning programme, unless already achieved.

The post holder will need to be organised and work efficiently, providing an excellent service to clients and maintaining quality of advice standards. The post holder will need to be comfortable delivering advice and dealing with clients both by phone and in person.

On occasion the post holder will be required to represent the bureau in stakeholder engagement in relation to energy advice and associated issues. There may also be attendance at local outreaches, if required to meet the objectives of the projects.

As full training will be provided, this post would suit someone looking for a move into energy advice or would suit a more experienced worker with existing advice experience in energy.