With rising costs of everyday essentials, such as food, fuel and heating, more of us are struggling to afford bills like mobile and broadband, leading to increased digital exclusion.
This is why we're launching Get Connected, a local campaign for CABs, aiming to raise awareness about affordable internet and mobile options for those who need it most.
If you are receiving some types of benefits, you might be able to get a cheaper internet or mobile deal called a ‘social tariff’. If your provider has a social tariff, you won’t have to pay to move to it. You can move at any time - you don’t have to wait until the end of your contract. If your provider doesn't offer a social tariff, you can switch to another provider who does. On average, this one simple change could save you around £200 per year.
You’ll need to check that:
- you’re on the right benefits for the social tariff
- you’re the main account holder named on your contract
- the social tariff package covers all the services you need
Get help if you're struggling with bills:
- Check our online advice for help if you're having difficulties paying your mobile or broadband bills.
- Contact your local Citizens Advice Bureau to get free, confidential and impartial advice. An adviser will be able to talk through your options and help contact your provider if you need it.
- Find your local bureau and get in touch today.