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Publication date:February 2008Response which sets out the Scottish Government's proposed principles of charging for the time period 2010-2014.
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Publication date:January 2008The impressive results from last year's MORI survey show that the Scottish public, and other organisations, trust the CAB service to deliver accurately the advice they need, and they respect the values that underpin our work. This gives us the confidence to address the challenges ahead, as outlined in this plan, secure in the knowledge that the service has a strong record in evolving successfully, while holding firm to our core values.
The CAB service exists to meet the needs of our varied groups of clients, needs which are not only growing, but getting more complex. And we know that there is unmet need for advice, so improving access to the service is something we have to address.
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Publication date:January 2008Briefing which highlights problems CAB clients have with power companies.
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Publication date:January 2008SCoWR briefing on the Welfare Reform Bill 2nd Reading Debate.
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Publication date:December 2007This has, undeniably, been a very testing year for Citizens Advice Scotland. In 2006/07, CAS was subjected to a ‘zero-based review’ by the government against a background of an exceptionally tight public expenditure round. This review concluded that we offer good value for money.
Nevertheless we have had to absorb a 10% cut in core funding in the current year and we are facing a standstill budget for the next 4 years. In real terms this represents a 23% cut in our core grant.
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Publication date:December 2007Evidence report exploring why vulnerable workers and good employers need a ‘fair employment commission’.
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Publication date:December 2007Briefing which focuses on kinship care and the importance of advice and information provision for kinship carers.
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Publication date:December 2007Briefing which finds that poll tax debts of up to 18 years are still being pursued in Scotland.
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Publication date:October 2007CAS's response to the 2007 Green Paper on welfare reform.
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Publication date:September 2007Communities committee inquiry on the central heating programme and warm deal a response from CAS.
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Briefing paper 6Publication date:August 2007Over the year, statistics are collected about the nature of every enquiry brought by clients to each of the 60 Scottish Citizens Advice Bureaux. This information helps us to spot patterns and trends in advice seeking and to gauge the scale of specific problems. This briefing presents an overview of the problems seen by Scottish citizens advice bureaux from April 2006 to March 2007.
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Publication date:August 2007Supplemental information from CAS for the Scottish Affairs Select Committee inquiry into Poverty in Scotland.
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Publication date:August 2007Consultation response to the regulations for a Low Income, Low Assets access route to bankruptcy.
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Publication date:April 2007Consultation response providing evidence on Scottish CAB clients' experiences accessing the social fund.
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Publication date:April 2007Consultation response to the Commission of the European Communities green paper on the attachment of bank accounts.
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Publication date:April 2007Briefing examining Payment Protection Insurance (PPI).
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Publication date:April 2007Briefing looking at the Post Office networks and the potential impact of branch closures on clients
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Publication date:March 2007Consultation response which outlines clients and advisers experiences relating to the Post Office Network
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Publication date:March 2007Briefing which focuses on CAB clients with mental health issues.
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Stressed About Debt? High costs of energy, food and fuel mean that many people are finding it impossible to keep up, worrying about debt or falling behind on bills. The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways.