The CAS response to the second year of the Harrington Review, based on the input of over 130 managers, advisers and volunteers from 60 different bureaux across Scotland.
In order to give an accurate response to the review, we asked frontline advisers and managers to offer their views and experiences on the questions posed in the call for evidence. Over 130 managers, advisers and volunteers responded and this makes up the basis of our response. The response is therefore grounded in the front-line experience of those who advise on ESA issues everyday.