Job Details
More about the job
Citizens Advice Scotland (CAS), based in Edinburgh, is the umbrella organisation providing support to Citizens Advice Bureaux (CAB) across Scotland.
This vacancy is for an Information Officer working part-time for 17.5 hours per week (our standard full-time hours are 35 hours per week).
The full-time equivalent salary for the role is £24,000 - £26,000 per annum, (£12,000 - £13,000 pro-rata for part-time hours) and candidates will be appointed commensurate with experience.
The successful applicant will join a team of experienced Information Officers who produce two comprehensive and regularly updated web-based information systems, one for advisers in Citizens Advice Bureaux in Scotland, and one for the general public.
The Information Officers ensure that the information systems are kept up to date and relevant by writing new information material, mainly based on Scottish legislation, and by researching and making amendments to meet regular production deadlines.
The successful applicant will be able to analyse complex information quickly and accurately, and communicate the important aspects clearly and concisely in writing. They will be able to work on their own initiative yet be flexible enough to contribute to helping the team to meet its objectives.
This post will also interact with the Policy and Public Affairs team, in order to ensure the two information systems link effectively and are updated in light of relevant policy and campaigning work.
The post is based in Edinburgh, although occasional travel and overnight stays will be required.
We offer excellent terms and conditions of employment including 30 days annual leave and 10 public holidays, flexitime and a pension scheme.
For more information, please refer to the Job Description and Person Specification which can be downloaded using the links at the bottom of this page.
Please send your current CV, along with completed copies of the Personal Details Form and Equal Opportunities Monitoring Form to: recruitment@cas.org.uk
In addition, please refer to the Job Description which can be downloaded at the bottom of this page, and provide a written statement that addresses how you meet the requirements of the role as detailed in the person specification. In the written statement, please provide examples which demonstrate how you meet the requirements.
Citizens Advice Scotland is the national umbrella body that provides support services for Scottish citizens advice bureaux and collates client case evidence to shape policy in Scotland and the UK. In particular, CAS:
- Provides a range of services and the best possible advice and support to its member bureaux to meet the needs of existing and potential clients
- Sets quality standards and audits bureaux compliance with these standards
- Is the voice of the CAB Service in Scotland and its clients to raise the profile of the service and make changes to social policy.
Citizens Advice Scotland is an Equal Opportunity Employer and has Investors in People accreditation.
The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland (Scottish Charity Number SC016637)
