data and insight from Citizens Advice Scotland
This is a quarterly briefing showcases our evidence and insight into energy - the issues that are causing people in Scotland harm and the solutions needed to address these.
Outside social security, we provide more advice on energy than any other issue.
In 2023-24, our network gave 112,052 pieces of advice to 26,818 people who sought help with energy-related issues. Our advisers supported people with a broad range of energy queries, including fuel voucher applications, accessing credit for prepayment meters, billing issues and energy debt. This level of need reflects Scotland’s deep-rooted problems with fuel poverty, energy affordability and energy debt.
Read our Energy Brief below to find out more.
Publication date:
November 2024
Publication type:
Policy
Spotlight: