Job Details
More about the job
Reporting to: Projects Manager
Location: Edinburgh-wide: Locality Hubs in North, South, East and West; Citizens Advice Edinburgh Bureaux; and Homeworking
Employer: Citizens Advice Edinburgh, 58 Dundas Street, Edinburgh,
EH3 6QZ
Salary: £28,270
Benefits: 35 days annual leave and a 7% non-contributory pension
Hours: Full Time - 35 hours per week
Work Pattern: Mon-Fri
Start Date: Immediate Start
Term: 2-year Fixed Term from start date
Criteria: Appointment subject to Right to Work checks and Disclosure check
As the project’s Income Maximisation Adviser, you will principally advise parents about welfare entitlement, grants, and tariffs; budgeting; reducing household costs; and managing debt. Alongside financial topics, you will also offer assistance with housing, employment, and other related areas of advice. The central aim of the role will be to reduce the number of families and children living in relative poverty.
The successful candidate must be experienced in giving advice, particularly in relation to benefits. Evidence of training and experience within another advice role is expected, but opportunities to develop your knowledge would be available via access to Citizens Advice’s comprehensive training platform. Provision of advice would be supported by the Citizens Advice information database and access to Citizens Advice Edinburgh’s network of specialists.
It is not essential to have experience of working within the sphere of Early Years or family support, but the candidate must be motivated to work collaboratively as part of a multi-disciplinary team and to display awareness and understanding of the complex support needs and vulnerabilities that families may present with to the service.
Due to the citywide coverage of the service, candidates must commit to regular travel between different Edinburgh locations and be confident working independently at times. The post holder will also be required to assertively develop and maintain links with relevant partner agencies in the wider community, to ensure that families receive holistic support.
Full job details along with application form can be found in the attachments below
Application deadline: 5pm on Tuesday 20th August 2024
Interview date: Week Beginning 26th August 2024
Interview location: Online via Teams or in person at Leith CAB
Interview format: 50-minute interview
Please email your applications to markcarter@cabedinburgh.org.uk
The Citizens Advice Service was first established in Edinburgh in 1939. In 2007 the separate Bureaux merged to form Citizens Advice Edinburgh (CAE) and in the subsequent years our operations have expanded. CAE currently delivers services from 4 main Bureaux (Dundas Street, Leith, Muirhouse and Portobello) and over 20 project/outreach locations across the capital.
Through a team of core and project staff and over 100 highly trained and committed volunteers, CAE provides a free, confidential, independent and impartial service to the citizens of Edinburgh on a wide range of issues including:
- Debt and money
- Welfare Rights
- Consumer issues
- Immigration
- Employment and workforce problems
- Housing
- Relationship and family issues
- Discrimination
- Health services Legal rights & responsibilities
The charity is a trusted and well-respected organisation. It enjoys high levels of client satisfaction, and the excellence of its training programme is widely recognised. Its volunteer workforce and paid staff are fully committed and strive, with limited resources, to provide the advice sought by thousands of clients each year.
For a full overview of all our services and current work, please visit our website at: www.citizensadviceedinburgh.org.uk
