Generalist Adviser - Outreach Development (Part-time; Fixed-term) - Peebles and District Citizens Advice Bureau

Peebles and District CAB is looking for a dynamic self-starter, who will develop our outreach service and work as part of the advice team to deliver generalist and holistic advice and support to clients accessing our service at outreach locations. This will involve initially using strong organisational skills to develop the service and sensitive listening and questioning skills to encourage clients to explain their issue(s) and empower them to set their own priorities in terms of a resolution. It will be necessary to work as part of a team, but also to be highly motivated and able to work alone. Some work at events in the community will be required, which will involve occasional weekend working. The successful applicant will require to have a driving licence and regular access to a car.

This role will allow the bureau to develop an outreach presence and provide a high standard of advice to the public, in locations in Tweeddale other than Peebles. The post holder will: -

• undertake a scoping exercise across Tweeddale to source suitable outreach locations
• develop the outreach service
• complete the CAB adviser training programme
• deliver the advice service in outreach locations
• support the bureau in the recruitment and training of new volunteers