Parents Advice Project Worker - Stirling District Citizens Advice Bureau

Main Purpose  

To provide immediate holistic person centred advice, information and representation to vulnerable individuals/families with young children (pre-birth to 3) and support to colleagues working with vulnerable families and where necessary, refer and support clients to access appropriate advice agencies.

The advice and representation offered will focus on the consequences of the Welfare Reform Act and the economic downturn – seeking to resolve the practical barriers and stressors that inhibit attachment, primarily (but not exclusively) Money, Benefits, Debt, and Housing.

This new innovative service has three specific outcomes/ objectives:

• To build the resilience of families
• To support and empower parents to deal with problems before they escalate into a crisis
• To empower parents to address underlying problems that can cause (or may already be causing) mental health issues.

To represent clients at Social Security Appeal Tribunals and Disability Appeal Tribunals focusing on those which are a consequence of Welfare reform and the economic downturn.

Delivering a series of training sessions/information sessions to front line family workers and parents primarily, (but not exclusively) on Money, Benefits, Debt, Financial Capacity, Employment Rights and Housing.

Project Delivery

The Rural Parents Advice Project worker covers Stirling District and access to advice on the frontline is essential and the worker would construct their availability and geographic location to maximise opportunity for vulnerable families to engage with the minimum of obstacles.

Appointment to this post is conditional on two satisfactory references and a current PVG certificate.