Job Details
More about the job
Our ideal candidate will be a client-focused individual with experience of providing welfare benefits advice, to join us as a Help to Claim Adviser (Universal Credit). In this role you will be using telephony and webchat to help /ensure our clients get the support they need face to face. We welcome applications from candidates with no CAB experience.
The successful candidate will be self-motivated, enthusiastic team members with excellent interpersonal skills, the appropriate technical skills and a commitment to the work of the CAB service. Good organisational skills are essential.
The post is funded until March 2022 (with possible extension depending on funding).
Please note that this is a basic disclosure post.
Send your CV and a cover letter to Laura McMahon no later than noon on Friday 3rd September 2021.
Drumchapel CAB strives to be an Equal Opportunities employer.
We hold accreditation under Scottish National Standards for Advice Providers; ISO 9001:2015; and are members with Scottish Association of Citizens Advice Bureaux.
Drumchapel CAB is a charity registered in Scotland No. SC015207
Authorised and Regulated by the Financial Conduct Authority FRN: 617448
