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The purpose of this role is to deliver welfare benefits advice and support to clients across Tweeddale, through the various stages of applying for UK and Scottish Social Security welfare benefits. The post holder will be required to have a good understanding of all welfare benefits, and will deliver direct advice to clients, including preparation for appeals and representation at tribunals. The post holder will also be required to support staff and generalist advisers in dealing with more complex welfare benefits enquiries and to deliver in house Welfare Benefits training as required.
We are looking for a client-focused individual to deliver a holistic welfare benefits advice and support service, carry out face to face advice sessions with clients and work flexibly to meet the needs of the organisation.
For an Application Pack please contact: Gill Westwood, Manager, Peebles and District Citizens Advice Bureau at manager@peeblescab.casonline.org.uk. Alternatively an application pack can be downloaded from the Citizens Advice Scotland website at: www.cas.org.uk. For an informal discussion on these posts please contact Gill Westwood by email for a call back.
We are committed to Equal Opportunities and applications are welcome from all communities.