In response to Covid-19, the Citizens Advice network in Scotland has adapted to new ways of working while continuing to support people right across Scotland and carrying out advocacy and media work to show how the pandemic has affected people.
Citizens Advice Scotland has been monitoring the impact the pandemic is having on the advice sought through local Citizens Advice bureaux as well as online on our Advice for Scotland website.
We are publishing both monthly and weekly reports analysing this information the most recent of which can be found below.
Publications
You can view all of our Weekly and Monthly reports here
- Latest data report
- Essential community services briefing
- CAS response to the consultation on Coronavirus (Recovery and Reform) (Scotland) Bill
- Five People, Five Reforms: Strengthening Universal Credit after the Pandemic
- Citizens Advice Scotland Annual Report 2020-21
Media
We responded to the impacts of the pandemic through some of the statements and press release you find here.
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Scotland facing cost of living crisis amid COVID-19 pandemic
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Universal Credit claims up by 1.8 Million during Coronavirus
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Debt Time Bomb: 1 in 4 people worried about personal debt during pandemic
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Network helped people almost 1 million times during the pandemic
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Universal Credit advice soars by 10 per cent during pandemic
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Life-changing work of CABs revealed as cost of living crisis grows
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Over half a million people cite the cost of living as the reason for debt
Alongside press releases issued to the media highlighting issues and solutions, we have been using our weekly column in the Herald to raise important points about how the pandemic is affecting different parts of our lives.
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People need support through COVID-19, and we are there to provide it.
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Latest Advice in Scotland report shows Scottish households were struggling even before pandemic
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Emergency measures introduced for the pandemic can lead to new ways of working
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Social security is the missing piece in our pandemic recovery
Advice blogs
As well the advice available online on our Advice for Scotland website, you can get information and support on different topics through these links.