Publications

This report outlines recommendations for improvements that could be made to the current system of Funeral Payments, which will be devolved to the Scottish Parliament.

The Scotland Bill intends to give the Scottish Parliament legislative competence over provision of financial assistance for the type of payments currently provided by the Regulated Social Fund. This will include provision to make provision for the Cold Weather Payment (CWP) and Winter Fuel Payment (WFP), including conditions of entitlement or to replace these benefits entirely. This report sets out CAB evidence and recommendations for how the new powers should be used.

CAS agrees in principle that the Scottish Government should prescribe decapitalisation rates for the valuation of properties where the contractor’s basis is used. However, we also consider that the proposals within the Consultation could provide a level  of protection for property owners against  any escalating or fluctuating charging which could result from the introduction of an alternative method of valuation.

Citizens Advice Scotland (CAS) is seeking tenders from potential research suppliers to undertake a review of energy efficiency and fuel poverty programmes in Scotland.

This briefing focusses on amendments tabled to the Scotland Bill addressing areas where the
Bill does not appear to meet the intent of the Smith Agreement. Citizens Advice
Scotland is concerned that, as currently drafted, there are risks of detriment
to CAB clients, who sought advice on 220,000 new
benefits issues in 2014/15 and who have been subject to recent changes to reserved tribunals which have
had a marked and detrimental effect on consumers in Scotland.

CAS is extremely concerned that the proposals in the Bill would have a detrimental impact on CAB clients who have already been negatively affected by changes to the social security system in the last Parliament. These negative consequences include a rise in rent arrears; pressure on homeless services; and an increase in the number of people who are unable to make ends meet, who accrue priority debt or who require a referral to a food bank.

The Energy Advice in Detail publication provides an annual analysis of the energy issues on which consumers in Scotland seek advice. The Citizens Advice Service in Scotland advised on a total of 28,000 energy issues in 2014/15, an increase of a third from the previous year. Of this figure, clients took 22,051 energy issues to their local CAB, contacted the Citizens Advice Consumer Service (CACS or “the helpline”) with a total of 4,799 energy issues and the Extra Help Unit provided specialist help and advice to 1,150 vulnerable consumers. 

A look at the growing number of energy issues brought to the service and some of the key energy policy issues reported by consumers.

Citizens Advice Scotland recommends that the Bill is amended to remove Sections 7 to 15 (Welfare benefits) and Sections 16 to 18 (Loans for mortgage interest). We are extremely concerned that the proposals would have a detrimental impact on CAB clients who have already been negatively affected by changes to the social security system in the last Parliament. These negative consequences include a rise in rent arrears; pressure on homeless services; and an increase in the number of people who are unable to make ends meet, who accrue priority debt or who require a referral to a food bank.