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Voice - Issue 4

Issue of 4 of the Citizens Advice network in Scotland magazine.

 

 

Key protections for tenants

Our tenant campaign has ended so this page might not be up-to-date. Get advice about your housing rights on our advice website.

Almost one in five people in Scotland are worried about losing their home if they can't pay their rent or mortgage.*

If you're struggling to pay your rent during coronavirus, financial help and advice are available.

CAB Staffing and National Statistics 2019-20

Briefing on paid staff and volunteers; types of services provided to compliment the generalist service; client gains; how clients contacted CAB and the work undertaken by CAB in addition to giving advice.

Citizens Advice Service Statistics 2019-20

Statistical briefing on advice given; client demographics based on an annual survey of CAB clients undertake for 4 weeks in November 2019 including comparison to SIMD data.

CAS Data Briefing: Universal Credit and Covid-19

CAS produced this data briefing alongside a policy briefing calling for the £20 a week increase to Universal Credit to be made permanent.

CAS Briefing: Keeping the £20 Universal Credit Increase

At the start of the on-going pandemic, CAS welcomed the quick action taken to boost the level of payment of Universal Credit (UC).

Since March, Scotland’s Citizens Advice Network has provided over 85,000 pieces of advice on Universal Credit. The role of UC in the social security safety-net has never been as important as in the current crisis.

Big Energy Saving Month 2021

Big Energy Saving Month launches on Monday 11 January and will run for three weeks at a national level until Sunday 31 January. The national campaign aims to help people cut their energy bills and get the financial support they are entitled to.

We are giving people the power to save time, money and energy through everyday actions. The campaign raises public awareness of how simple changes such as switching energy supplier or tariff, accessing discounts or grants and making homes more energy efficient can make a big difference.

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