Energy Advice Team Leader - Inverness Badenoch and Strathspey Citizens Advice Bureau

The post holder will be required to lead the Energy Advice Team. They will work with the Business Development Manager and other managers to ensure that the team is able to provide specialist and holistic advice on Energy issues. This is a “hands on” role with a requirement to carry a caseload and to communicate/organise resources effectively across the organisation when required.

The role will be busy and target driven, therefore the post holder will need to be organised and work efficiently, while providing support to team members to provide an excellent service to clients and maintaining quality standards. There will also be responsibility for case recording/reporting in line with funder guidelines.      

On occasion the post will be required to represent the Bureau in stakeholder engagement in relation to energy advice and associated issues. There may also be opportunities for home visits or attendance at local outreaches, if required to meet the objectives of the projects.