Deputy Manager - Inverness Badenoch & Strathspey Citizens Advice Bureau

At Inverness, Badenoch & Strathspey CAB, we are a friendly team of over 70 employees and volunteers delivering a busy advice service to the public. We strive to deliver good quality advice that meets the needs of our clients in a non-judgemental and confidential manner. We aim for individuals not to suffer through not knowing or understanding their rights and responsibilities or not being aware of the services available to them. We provide advice to our clients so that they can make informed decisions and feel empowered to improve their personal circumstances.

Role purpose

• Working in collaboration with the other Deputy Manager to oversee the operation and management of delivering quality advice to agreed standards and advice services across a range of departments including Welfare Rights, Housing, Money Advice and Energy.
• To deputise for the Chief Officer and other Deputy Manager in their absence.

For further details, please see the Job Description, via the link at the bottom of this page.