CAS response to Ofgem's proposal to extend protections for non-Economy 7 restricted meter customers (SLC22G)

Complex metering arrangements are found in significant numbers across both the Scottish electricity network distribution licence areas. Our advocacy on behalf of consumers in Scotland with non-E7 restricted meters is informed by the evidence of our network, where consumer detriment and problems with market access are commonly reported. CAS strongly supports the extension of SLC22G, but our response makes further recommendations to Ofgem which we believe require consideration if the extended market intervention is to be effective.