Briefing on switch off energy debt debate

Bureaux dealt with 9,371 queries relating to utilities in 2005/2006. This represents a small but growing workload of the CAB service, being a 13% increase on the previous year, and a 27% increase from 2003/2004. Given the exponential rise in fuel prices – an average of 94% for gas, and 60% for electricity, this is not surprising. Over half of all utilities issues relate to debt.