The EHU's work with Helpfirst has been shortlisted for a Digital Leaders award for the Impact Awards 2024! Please find out more and vote for them here.
HelpFirst is funded by Scottish Government's CivTech to solve a key problem at EHU: how to identify and prioritise the most vulnerable clients, in a situation where all the clients have vulnerable characteristics. The ongoing cost of living crisis means that EHU is overwhelmed. New solutions are needed.
HelpFirst is a key part of CAS's drive to ensure that its service is resilient in the face of spikes in demand and to ensure that its workforce is properly care for in the face of exceptional demand.