Administration/Support Worker (Stronger Start Project) - Renfrewshire Citizens Advice Bureau

Role Purpose: To provide administrative support services to our Stronger Start Adviser/Advocacy team. The role will involve regular interaction with clients, making them aware of the scope of the service, helping them to engage with the service by organising appointments, dealing with paperwork/mail for the adviser/advocacy workers, and working with the adviser/advocacy worker to produce reports/evaluations of the project.

Context of role: Working to support our Stronger Start Adviser/Advocacy workers to deliver high-quality advice and information service to vulnerable pregnant women in the Renfrewshire, West Dunbartonshire, and Inverclyde areas. This is a client-facing role and will involve dealing sensitively with clients in crisis situations. A PVG is essential for this position.