Job Details
More about the job
The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial, and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it.
Citizens Advice Scotland provides a business development function and a series of national specialist advice services known as projects which require centralised project co-ordination and support. As the organisation continues to expand in our response to the cost of living and energy crisis, and to meet unprecedented demand for our advice services, we are seeking new team members to join us. You will work alongside the rest of the allocated team, ensuring successful development, delivery, and continuous improvement.
The roles will support a number of projects and therefore a dynamic and flexible individual who can multitask is required. The national projects are delivered by the Citizens Advice bureau network, with the Project Officer providing vital support to enable the advice and support people need.
You will also support a number of internal functions and services and you must have the ability to communicate clearly and to proactively gather information from a wide stakeholder and participation base ensuring deadlines are met.
The roles offer the opportunity to be part of an influential organisation that campaigns for a fairer Scotland in order to make a real difference to consumers' lives. This is a great opportunity to play a critical role in helping to make society fairer, and in supporting our network of Citizens Advice Bureaux across Scotland.
For more information, please refer to the Job Pack which can be downloaded on our vacancies page.
To apply for this role, please send completed copies of the Personal Details Form, along with your current CV to: recruitment@cas.org.uk
In addition, we ask you to provide a short written statement (maximum of two pages) with examples which demonstrate how you meet the requirements of the post, as set out in the job description and person specification.
Equality & diversity monitoring
To help Citizens Advice Scotland monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to: equalitymonitoring@cas.org.uk
The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland. Scottish charity (SC016637) and company limited by guarantee (89892)
