Money Advice Assistant (full time, permanent) Citizens Advice and Rights Fife

We are excited to announce we are recruiting for the position of a Money Advice Assistant to work as part of our Money Advice Team.

The successful applicant will work alongside an established team answering telephone enquiries relating to debt and financial issues. The candidate will support all aspects of money advice, including dealing with general money advice enquiries and handling referrals from external agencies. The candidate is expected to demonstrate and adhere to good practice in all aspects of their work.

Ideal candidates will have excellent written, oral and IT skills with experience in an administrative/customer service role. The successful candidate will be committed to the aims and principles of CARF and Citizens Advice Bureau. With the ability to identify personal development opportunities, the candidate will be able to work independently but also collectively as part of their team and the wider money advice team to deliver CARFs vision and values.