Policy Officer (Social Justice) - Citizens Advice Scotland

Scotland’s Citizens Advice Network empowers people in every corner of Scotland through our local bureaux (CAB) and national services by providing free, confidential, and independent advice. We use people’s real-life experiences to influence policy and drive positive change. We are on the side of people in Scotland who need help, and we change lives for the better.

This post is within the Social Justice team who undertake our influencing work on social security, employment and housing. Together these issues makes up more than half of the workload of the Scottish Citizens Advice Bureaux network.  A major focus of the team’s work at present is on responding to the impact of COVID 19 by identifying gaps in emergency support and lobbying for them to be addressed and in pushing for governments to put people at the centre of their recovery plans.  We are seeing the significant impact of the COVID 19 crisis through the evidence base generated by the CAB network. The successful candidate will work as part of a team to contribute to developing and delivering social change in line with Citizen Advice Scotland’s Impact Framework.

Employee benefits 

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on Employee benefits in the Job Pack.

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network, making an invaluable contribution to citizens’ lives.

*This role is normally based in our Edinburgh office. As a result of the COVID-19 crisis, all Citizens Advice Scotland staff are currently working from home and we would therefore expect the successful candidate would be required to work from home initially.  Re-opening our offices will be carefully planned and managed in accordance with the latest Scottish Government guidance and public health advice. Candidates should be prepared to work from home initially, but be aware that attendance at the normal office base will be required in future. We are currently reviewing our home working policy in response to the COVID-19 crisis and ongoing opportunities to work from home can be discussed with the successful candidate at offer stage.

For more information, please refer to the Job Pack which can be downloaded on our vacancies page.

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