General Advice Services Coordinator (Full Time, Fixed term), Motherwell and Wishaw Citizens Advice Bureau

Motherwell and Wishaw CAB are seeking a highly motivated General Services Coordinator. The post-holder will be responsible for the day to day operation and administration of Motherwell and Wishaw Bureau’s core services delivered at its two main advice offices and outreach clinics through effective support of volunteers and the paid frontline Generalist Advisers.  They will ensure that CAS’ recognised uniform quality standards in advice work are maintained and met at all times by implementing effective processes and procedures and by providing consultancy and support in all areas of advice.

The post holder will provide support to the Executive Manager to oversee the delivery and development of the core advice services in response to the needs of the local community. They will work closely with the core operation team to ensure the delivery of high quality, effective frontline service.

The ideal candidate will demonstrate excellent communication, leadership skills and great commitment to make a real difference in the local community. They will have relevant experience of training, supporting, supervising, and developing paid staff and volunteers.