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British Sign Language service for Universal Credit

Use our British Sign Language service to help you apply for Universal Credit.

Our British Sign Language (BSL) Video Relay Service can help you with the early stages of your Universal Credit claim.

You can watch a video about the BSL service on YouTube. This video explains:

  • what Universal Credit is
  • what our BSL service can help you with
  • how to get ready to make a BSL-interpreted call.

 

You can make a BSL call using the BSL service.

After your BSL call, a short survey will appear on your screen. Please take 2 minutes to fill it in so we can make our BSL service better.

 

If you already get Universal Credit or you need help with something else, you can read our advice on Universal Credit.

Or you can talk to an adviser - you can use the Contact Scotland Video Relay Service.