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Issue 16 of the Citizens Advice Scotland network magazinePublication date:November 2024Welcome to the Autumn 2024 edition of Voice Magazine.
A special 85th-anniversary edition.
In this issue:
- the first 85 years - a history of the development of our network in Scotland
- from the Blitz to Brexit - how we've responded to crisis and change
- we hear from CAB colleagues who have worked for the service for a large part of it's history
- and we take a brief look at the future and how technology can help transform what we do and how we will do it.
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Issue 15 of the Citizens Advice Scotland network magazinePublication date:August 2024Welcome to the Summer 2024 edition of Voice Magazine.
In this issue:
- a new local campaigns programme, delivered when it works best for bureaux
- three CABs tell us about their experiences with a new approach to council tax debt recovery
- we hear from the CAB advisers who are delivering the new migration service
- forCASt - a brand new data and insights webinar for everyone who wants to know more about what our network does.
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Issue 14 of the Citizens Advice Scotland network magazinePublication date:May 2024Welcome to the Spring 2024 edition of Voice Magazine.
In this issue:
- dealing with debt, bureaux are getting creative to deal with an increase in debt enquiries
- our volunteer support team and plans for Volunteers' Week
- Dalkeith CAB has set up a support group for local men
- sustainability - how can CABs make a difference?
- could your bureau achieve Investing in Volunteers accreditation?
- Laura Plumb is rowing for the network - raise funds for your bureau by getting on board
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Publication date:May 2024Spotlight:
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A CAS consultation responsePublication date:February 2024Spotlight:
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Issue 13 of the Citizens Advice Scotland network magazinePublication date:February 2024Welcome to the Winter 2024 edition of Voice Magazine.
In this issue:
- campaigning CABS; local approaches to national campaigns
- East Renfrewshire CAB's Older People's Project explained
- we meet David Hilferty, who took on the role of Director of Impact last summer
- we also meet CAS's new Strategic Lead for Social Justice, Emma Jackson
- debt and mental health issues often go hand in hand, will legislative change offer sufficient protections to vulnerable people?
- Data from the network show the worrying impact on health of the poor state of some rental properties.
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Issue 12 of the Citizens Advice Scotland network magazinePublication date:October 2023Welcome to the Autumn 2023 edition of Voice Magazine.
In this issue:
- what happened at our first in-person conference in 3 years
- outreach in the Highlands - new work from Central Sutherland colleagues
- we meet our new Chair, Simon Rennie
- accessible communications - Drumchapel CAB explains how they achieved a new accreditation
- our new volunteering strategy, what happens next?
- money advice delivered in the building society - a productive relationship between network and the industry.
Read it online or download a PDF.
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Issue 11 of the Citizens Advice Scotland network magazinePublication date:August 2023Welcome to the Summer 2023 edition of Voice Magazine.
In this issue:
- new tech for volunteer management and engagement
- illegal evictions - what are we doing as a network?
- we look at Rory Mair's 6 years as CAS Chair
- Adult Disability Payment - how we are working to bring about change.
- Gambling Support Service - what has changed.
Read it online or download a PDF.
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Issue 10 of the Citizens Advice Scotland network magazinePublication date:May 2023Welcome to the Spring 2023 edition of Voice Magazine.
In this issue:
- one bureau's response to the cost of living crisis
- we profile two student volunteers
- a look at the PASS service
- we hear from Tom Arthur MSP.
Read it online or download a PDF.
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Publication date:May 2023
This briefing considers how the CAB network in Scotland can help deliver a world leading Community Wealth Building agenda in Scotland.
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Issue 9 of the Citizens Advice Scotland network magazinePublication date:January 2023Welcome to the Winter 2022/23 edition of Voice Magazine.
We have had a little break and we are pleased to be back and bringing you this issue of Voice.
We look at the work of the Extra Help Unit as they deal with unprecedented demand and people at risk of self-disconnection. And we look at the brand new CAS strategy and what that means for your bureau.
Read it online or download a pdf.
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Issue 8 of the Citizens Advice Scotland network magazinePublication date:April 2022Welcome to the Spring 2022 edition of Voice Magazine.
As we all return to a more normal working life, we talk to Renfrewshire CAB about the innovative approaches they have taken to fill unfunded roles and to welcome new volunteers into the bureau. In this issue we also take a look at the range of work taking place across the network to help people in Scotland address the current cost of living crisis. We talk to Edinburgh CAB colleagues about how they approached our recent Debt Happens campaign and we speak to Aberdeen and Fife about how they have built relationships and forged partnerships with their local authorities to the benefit of clients.
We meet some of the new Advice Services Team who explain how they hope to work with the network and we offer up some top tips for getting some local media coverage for your bureaux and promoting the great work you do.
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Issue 7 of the Citizens Advice Scotland network magazinePublication date:December 2021Here is the Autumn/Winter 2021 edition of Voice. In this issue we focus on some if the green issues that we have all been thinking about in the wake of COP26. We hear from colleagues who attended the climate summit and learn a bit about their roles there. Patrick Harvie MSP shares his thoughts on the event and tells us how we, as a network, can support Net Zero ambitions. We also take a look at a range of energy related issues - from the BESW campaign to fuel poverty and rising energy costs. The Increase Volunteering project team gave us the low down on how they ae supporting training and Roxburgh CAB are ahead of the game in helping their local community to comply with upcoming fire and smoke alarm regulations.
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Issue 6 of the Citizens Advice Scotland network magazinePublication date:August 2021Spotlight: -
Issue 5 of the Citizens Advice Scotland network magazinePublication date:April 2021Spotlight: -
The Citizens Advice Scotland network magazinePublication date:December 2020Issue of 4 of the Citizens Advice network in Scotland magazine.
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The Citizens Advice Scotland network magazinePublication date:April 2020Issue of 3 of the Citizens Advice network in Scotland magazine
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The Citizens Advice Scotland network magazinePublication date:January 2020Issue of 2 of the Citizens Advice network in Scotland magazine
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Publication date:June 2019Issue of 1 of the Citizens Advice network in Scotland magazine
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Citizens Advice Scotland has published the first ever impact report detailing the positive contribution the service makes to Scottish society.Publication date:October 2016In our first report of this kind, we demonstrate the impact of the Scottish Citizens Advice service on the 310,000-plus clients who received help in 2015/16, as well as touching on the wider benefits of our work to the rest of society.
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Stressed About Debt? High costs of energy, food and fuel mean that many people are finding it impossible to keep up, worrying about debt or falling behind on bills. The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways.