More about the job
Citizens Advice Scotland (CAS), based in Edinburgh, is the umbrella organisation providing support to Citizens Advice Bureaux (CAB) across Scotland.
Citizens Advice Scotland (CAS), our 61 member Citizen Advice Bureaux (CAB), the Citizen Advice consumer service, and the Extra Help Unit, form Scotland’s largest independent advice network. Advice provided by our service is free, independent, confidential, impartial and available to everyone. We are champions for both citizens and consumers and in 2015/16 the Citizens Advice Service in Scotland helped over 310,000 clients in Scotland deal with over one million issues overall.
The role of the CASTLE Trainer Is to work within the CASTLE project team and in liaison with the training team to produce and deliver learning opportunities to ensure all CASTLE users are able to use the new version of the electronic case recording system on go live date as required and as identified in an implementation plan.
We offer excellent terms and conditions of employment including 30 days annual leave and 10 public holidays, flexitime and a pension scheme.
For more information please refer to the Job Description and Person Specification which can be downloaded using the links below.
To apply for this role, please send completed copies of the Personal Details Form, Equal Opportunities Monitoring Form, along with your current CV to: firstname.lastname@example.org
In addition, please refer to the job description which can be downloaded at the bottom of this page, and provide a written statement that addresses how you meet the requirements of the role.
Closing date: Monday 24 April 2017
Interview date: Monday 1 May 2017
Citizens Advice Scotland is an Equal Opportunity Employer
The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland (Scottish Charity Number SC016637).